Support · For professionals
Read as a customer →How do I change or clear my service base address?
Open Profile › Location, tap Clear to empty the address lines, type the new one, then tap “Find this address on the map”. Your pin moves to match, and you confirm it.
Written for the Pampa app as of 2 Oct 2026 (update 1.0.216). If your app looks different, update Pampa from the App Store.
How to change your address
Clear the old address, enter the new one, and check the map pin has moved.
Clear the old address
Your base address is on the same card you filled in when you signed up: Profile › Location. While any line has text, a Clear link shows above the address. One tap empties the street, suburb, state and postcode together, so you don’t have to delete them line by line.
Clearing only empties the lines. Your pin stays where it is until you move it.
Type the new one
Type the street, then the suburb, state and postcode. Tap “Find this address on the map” and the pin moves to what you typed. If it lands a little off, tap the map to nudge it. What you typed stays as it is.
Tap Update Location to save it. During sign-up the same step is “Pin your location”, and the button reads Confirm Location.
Moving the pin instead
You can also start from the map. Move the pin and Pampa fills in any empty lines from where it lands. Lines you’ve typed yourself are never overwritten.
The suburb is the one line you need before you can save, because it’s how customers see where you’re based.