Support · For customers
What shows up when I’m not on My Pampas?
When a booking needs you, a bar above the tabs says so, for example Accepted · pay to confirm. Tap it to open the booking. News, such as your pro being on the way, shows as a small card for 6 seconds. On My Pampas, neither shows: the booking is already on the list.
Written for the Pampa app as of 19 Oct 2026 (update 1.0.353). If your app looks different, update Pampa from the App Store.
The bar above the tabs
The bar shows when your pro has arrived, when a payment is due (to confirm a booking, or for extras), or when your pro suggested another time. It shows one booking at a time, most urgent first, and stays until it’s done. Tap its button to open that booking in My Pampas.
You also get the phone’s usual notification.
Cards for news
A small card shows above the tabs when your pro is on the way, for the reminders a day and an hour before, and when a booking is declined, cancelled by your pro or expires. It goes after 6 seconds, or swipe it down. Tap it to open the booking. For a declined, cancelled or expired booking, it says See who else is free and opens the Book tab.
Cards don’t show while another screen is open on top, such as a pro’s profile, a payment or a check-in. You get the phone’s usual notification instead.