How can we help?
Getting started
Finding a pro, joining Pampa and the first steps
Money
What you pay, and what you get paid
Safety & trust
Insurance, check-ins and getting help
Bookings
Each step of a booking, changes and cancellations
- What happens if I cancel at short notice or miss my appointment?
- What do the booking statuses mean?
- Where do I find my bookings?
- What shows up when I’m not on My Pampas?
- I’ve sent a booking request. What happens next?
- My pro offered a different time. What do I do?
- When can I call my professional?
- What happens on the day of my appointment?
- How do I finish my appointment in the app?
- My booking says Wrapping Up. What does that mean?
- Why was my booking cancelled automatically?
- What happens after my appointment?
Your profile & photos
Addresses, pictures and who sees them
