Support · For customers
Read as a pro →My booking says Wrapping Up. What does that mean?
You’ve marked your service complete, and your pro is finalising the booking. They either close it, and it moves to Paid, or send you an invoice for anything extra they did. You don’t need to do anything unless an invoice arrives. If your pro doesn’t close it, it closes by itself within the hour.
Written for the Pampa app as of 19 Oct 2026 (update 1.0.371). If your app looks different, update Pampa from the App Store.
Wrapping Up, then Paid
Your pro closes the booking and it moves to Paid.
What you’ll see
In My Pampas the card shows Wrapping up and Closes within the hour. Open it to add after photos under Final Results. Adding them is optional. Tap Got it to fold the booking away.
What happens next
If nothing was added, your pro taps Mark as Complete and the booking moves to Paid.
If they did something extra, you get an invoice for it and the booking is labelled Extras to pay. Check the items and pay with Pay Now.
If it stays on Wrapping Up
Nothing is owed while it shows Wrapping Up, and you’ve already paid for your booking. If your pro doesn’t close it, the booking closes by itself about an hour after you marked it complete, and you get a notification.
Something wrong with the service? Tap Help in the links under your booking, or use Send Feedback in your Profile.