What does Wrapping Up mean, and how do I close a booking?

What you’ll see

Service Completed, a place for after photos, and Did you perform additional services? Tap here to add additional services.

No after photos yet? You can add them on the Paid booking for 48 hours after the service. For a salon booking, the line under Service Completed asks you to get them from the team member who went.

Under Mark as Complete, a line with a short bar shows when it closes by itself, for example Closes by itself around 4:15 pm if you don’t.

When your customer marks it complete

You get a notification that your customer marked it complete. When you next have Pampa open, a card drops in at the top with Add extras and All done.

All done closes the booking and it moves to Paid. Add extras opens the booking so you can add them and send an invoice. Leave the card, or pull it up, and it goes away after a minute. The booking stays on Wrapping Up until you close it or it closes by itself.

Closing it

Tap Mark as Complete, then Mark Complete. The booking moves to Paid for you and your customer.

If you did extra services

Add them first, then tap Send Invoice. The booking moves to Awaiting Payment, and when your customer pays it moves to Paid by itself.

If you don’t close it

The booking closes by itself about an hour after your customer marked it complete, and you both get a notification. Add any extras before then.

Your earnings

They became Available when your customer marked the service complete, before you close it. Closing the booking doesn’t change them.